We're sorry you've had a poor experience with Scope.

Your feedback is valued. We review all concerns and complaints to help us learn from mistakes and improve what we do.

We aim to resolve all complaints within 28 days of submission and inform you of the outcome, providing you give consent for us to contact you.

Please complete the below form providing as much information as possible to ensure your complaint can be investigated fully and without delay.

If you require further support or advice about making a complaint, please contact complaints@scope.org.uk or call our Helpline on 0808 800 3333.

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